What to expect when booking an R. S. A. Member

Supply the correct size vehicle/s for each move. If it is a 'sold' property as opposed to 'rented' then the move should be organised so that the property is vacated by the proposed key exchange time.

Have Goods in Transit and Public/ Employee liability insurance.

Deal promptly and efficiently with any questions/queries/disputes.

Provide a clear and concise quotation by either written form or e- mail.

Have company' T's & C's available.

Ensure that all services offered are made clear and are fulfilled as agreed.

Maintain good communications at all times.

Offer references of recent moves if requested.

Answer and handle any moving queries you may have.

Politeness and ability to make your move as stress free as possible.

Supply receipts of any deposit paid.

Provide contact numbers for office and porters on moving day.

Maintain all vehicles to an acceptable level.